privacy
policy

Effective date: 2 July 2025

1. Who We Are

Two Bears Design is a UK-based solo design studio run by Alan Culvin. We provide UX strategy, web design, branding, SEO, and digital support services to startups and growing service-based businesses. We are committed to protecting your personal data and respecting your privacy in accordance with UK GDPR.

2. What Data We Collect

We may collect and process the following types of personal data:

Identity information: Name, job title

Contact information: Email address, phone number, company name, business website

Enquiry details: Information you provide when contacting us through our website, LinkedIn lead forms, or other channels

Marketing preferences: Your consent to receive communications about our services

We do not collect sensitive personal data.

3. How We Use Your Data

We use your data to:

Respond to enquiries and service requests
Provide quotes or proposals
Send updates, case studies, and information about our services
Improve our communications and website experience
Comply with legal obligations
We do not sell your data.

4. Lawful Basis for Processing

Under UK GDPR, the lawful bases we rely on include:

Consent: You have given clear consent to receive updates or marketing communications

Contract: Processing is necessary to deliver services or take steps before entering a contract

Legitimate interests: For running our business and communicating with potential clients in a relevant and non-intrusive way

5. Data Storage and Security

Your data is securely stored using reputable cloud-based tools and platforms (e.g. email providers, CRM systems) with appropriate security measures in place. We retain personal data only for as long as necessary for the purposes it was collected.

6. Third-Party Services

We may use trusted third-party services (e.g. LinkedIn, Google Workspace, Mailchimp) to help manage enquiries, communication, and marketing activities. These services are bound by their own privacy and data protection commitments.

We do not share your data with unrelated third parties.

7. Your Rights

Under data protection law, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Object to or restrict processing

Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Contact Information

If you have any questions about this privacy policy or how your data is handled, please contact:

Alan Culvin
Two Bears Design
📧 hello@twobearsdesign.com